Privacy Policy

PRIVACY POLICY

• ADHDcare.online
• Effective Date: August 22, 2026
• Last Updated: August 22, 2026

1. INTRODUCTION

• ADHDcare.online (“ADHDcare.online,” “we,” “us,” or “our”) respects the privacy of individuals who use our website, applications, assessment tools, educational resources, and related services (collectively, the “Services”).
• This Privacy Policy describes how we collect, use, maintain, protect, and disclose information obtained through ADHDcare.online.
• ADHDcare.online is designed to provide ADHD-related assessment, monitoring, educational, organizational, and communication tools for parents, caregivers, teachers, clinicians, and other authorized users.
• Because our Services may involve information concerning children, adolescents, behavioral health, symptoms, medications, assessments, and other sensitive information, protecting user privacy and data security is a fundamental priority.
• This Privacy Policy should be read together with our Terms and Conditions and any additional consent, authorization, or privacy notices presented when particular features of the Services are used.

2. IMPORTANT HEALTHCARE DISCLAIMER

• ADHDcare.online is a technology and informational platform.
• Unless expressly stated otherwise in connection with a specific service, ADHDcare.online does not independently provide medical diagnosis, medical treatment, psychotherapy, medication management, or emergency medical services.
• Information, assessments, scores, reports, educational materials, artificial intelligence-generated information, and other information provided through the Services are intended to assist users and qualified healthcare professionals and are not intended to replace professional clinical judgment.
• Assessment results, including Vanderbilt assessment results or other behavioral health screening results, should not be interpreted as establishing a diagnosis by themselves.
• Users should consult an appropriately qualified healthcare professional regarding diagnosis and treatment decisions.

3. INFORMATION WE MAY COLLECT

Depending upon the Services used, we may collect several categories of information.

A. Account and Contact Information

This may include:

• Name
• Email address
• Telephone number
• Username
• Account credentials
• Account type
• Organization or practice affiliation
• Professional role
• Billing and subscription information

B. Child and Adolescent Information

When entered by a parent, guardian, clinician, teacher, or other authorized individual, information may include:

• Name or identifier
• Age
• Date of birth
• Grade
• School-related information
• Parent or guardian information
• Behavioral observations
• ADHD symptoms
• Academic functioning
• Social functioning
• Behavioral functioning
• Assessment responses
• Assessment scores
• Progress information

We encourage users to provide only the information reasonably necessary to use the Services.

C. Assessment Information

ADHDcare.online may collect information submitted through ADHD-related assessments and monitoring instruments, including:

• Parent assessment responses
• Teacher assessment responses
• Initial assessments
• Follow-up assessments
• Symptom ratings
• Performance ratings
• Assessment dates
• Automatically calculated scores
• Comparisons between assessments
• Parent and teacher rating differences
• Longitudinal changes in symptoms or functioning

D. Medication and Treatment Information

Where applicable, users may enter information such as:

• Medication name
• Dose
• Medication changes
• Start or discontinuation dates
• Reported response
• Side effects
• Treatment history
• Other treatment-related information

This information is used for tracking, organization, reporting, and related functions and does not constitute prescribing or medical treatment by ADHDcare.online.

E. Clinician Information

Information concerning healthcare professionals may include:

• Name
• Professional credentials
• Practice information
• Contact information
• Account information
• Patient associations established through the Services
• Authorized communications
• Use of assessments and reports

F. Teacher and School-Related Information

When teacher functionality is used, we may process information including:

• Teacher name
• Email address
• School or organization
• Student association
• Assessment responses
• Behavioral observations
• Academic performance observations

Teachers and schools should provide only information they are authorized to provide.

G. Technical Information

When you use ADHDcare.online, certain technical information may be collected automatically, including:

• Internet Protocol (IP) address
• Browser type
• Device type
• Operating system
• Login activity
• Session information
• Device identifiers
• Security logs
• Application activity
• Pages or features accessed
• Date and time information
• Error and diagnostic information

We may use this information for security, troubleshooting, analytics, performance monitoring, fraud prevention, and improving the Services.

4. HOW WE USE INFORMATION

We may use information to:

• Create and maintain accounts
• Authenticate users
• Provide ADHDcare.online Services
• Administer ADHD assessments
• Calculate assessment scores
• Compare assessments over time
• Compare authorized parent and teacher observations
• Generate reports
• Provide symptom tracking
• Display longitudinal trends
• Maintain medication timelines
• Facilitate authorized information sharing
• Provide educational information
• Improve user experience
• Provide customer support
• Process subscriptions and payments
• Maintain platform security
• Detect fraud or unauthorized access
• Troubleshoot technical problems
• Improve platform functionality
• Conduct appropriately de-identified or aggregated analytics
• Comply with applicable laws
• Protect the rights and safety of users and ADHDcare.online

We will not use identifiable health information for unrelated purposes in violation of applicable law.

5. HIPAA AND PROTECTED HEALTH INFORMATION

• The Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and its implementing regulations apply to certain healthcare providers, health plans, healthcare clearinghouses, and their business associates.
• ADHDcare.online’s HIPAA status may depend upon the particular service being provided and the relationship between ADHDcare.online and the person or organization using the Services.
• When ADHDcare.online receives or maintains Protected Health Information (“PHI”) on behalf of a HIPAA-covered entity in circumstances in which ADHDcare.online acts as a Business Associate, ADHDcare.online will handle that PHI in accordance with applicable HIPAA requirements and the applicable Business Associate Agreement (“BAA”).
• Where required, ADHDcare.online will enter into appropriate Business Associate Agreements with covered entities and appropriate agreements with subcontractors that create, receive, maintain, or transmit PHI on its behalf.
• Not all information collected through ADHDcare.online necessarily constitutes PHI under HIPAA. Consumer health information that is not subject to HIPAA may nevertheless be protected by other federal or state privacy and consumer-protection laws.
• Nothing in this Privacy Policy is intended to expand or limit rights provided under HIPAA or other applicable law.

6. CONSUMER HEALTH INFORMATION

• Certain health information maintained through ADHDcare.online may be subject to federal or state privacy laws even when HIPAA does not apply.
• ADHDcare.online will use reasonable measures designed to protect identifiable consumer health information and will comply with applicable requirements concerning unauthorized access, acquisition, use, disclosure, and breach notification.
• Where applicable, ADHDcare.online may be subject to the Federal Trade Commission Act and the FTC Health Breach Notification Rule.

7. CHILDREN’S PRIVACY

• ADHDcare.online recognizes the heightened privacy interests associated with children’s information.
• Our Services are designed primarily for use by parents, legal guardians, healthcare professionals, educators, and other authorized adults acting in connection with the care, evaluation, education, or monitoring of children and adolescents.
• ADHDcare.online does not knowingly permit a child under 13 to independently create an account or provide personal information through the Services without any consent or authorization required by applicable law.
• Where the Children’s Online Privacy Protection Act (“COPPA”) applies, ADHDcare.online will take steps required by law, which may include:
  • Providing appropriate notice to parents or legal guardians;
  • Obtaining verifiable parental consent before collecting personal information from a child;
  • Informing parents about the information collected and how it is used;
  • Allowing parents to review their child’s personal information;
  • Allowing parents to request deletion of their child’s personal information;
  • Allowing parents to withdraw consent and prevent further collection where applicable;
  • Limiting collection to information reasonably necessary for the relevant activity;
  • Maintaining reasonable procedures designed to protect the confidentiality, security, and integrity of children’s personal information; and
  • Retaining children’s personal information only for as long as reasonably necessary for the purpose for which it was collected or as otherwise permitted or required by law.
• Parents or legal guardians who believe information has been collected directly from a child under 13 without required authorization should contact ADHDcare.online immediately.

8. PARENT, TEACHER, AND CLINICIAN ACCESS

• ADHDcare.online may allow information to be entered or viewed by different authorized users.
• For example, a parent may invite a teacher to complete an assessment, or a clinician may review information submitted by a parent or teacher.
• Access permissions may differ according to the user’s role.
• ADHDcare.online may limit information available to teachers or other users to information appropriate for their authorized role.
• Users are responsible for ensuring that they have appropriate authority or permission to provide information about another individual and to invite other individuals to access or contribute information.

9. EDUCATIONAL RECORDS AND FERPA

• Some information submitted through ADHDcare.online may relate to a child’s education.
• The Family Educational Rights and Privacy Act (“FERPA”) applies to certain educational institutions and education records.
• Whether FERPA applies to particular information depends on the circumstances in which the information is created, maintained, received, or disclosed.
• Schools, teachers, educational institutions, and other educational users are responsible for ensuring their use of ADHDcare.online complies with applicable educational privacy requirements.
• Where ADHDcare.online enters into agreements with educational institutions requiring specific privacy or data-protection obligations, ADHDcare.online will comply with those contractual obligations and applicable law.

10. ARTIFICIAL INTELLIGENCE AND AUTOMATED PROCESSING

• ADHDcare.online may use automated systems, algorithms, scoring systems, or artificial intelligence to assist with functions such as:
  • Assessment scoring
  • Comparison of assessment results
  • Identification of trends
  • Organization of information
  • Generation of summaries
  • Identification of differences between observers
  • Educational information
  • User support
• Automated or AI-generated information may contain errors or limitations.
• AI-generated information and automated analyses provided through ADHDcare.online are intended as decision-support or informational tools and should not be relied upon as the sole basis for diagnosing ADHD or another medical or psychiatric condition or for making treatment decisions.
• Qualified healthcare professionals remain responsible for their independent clinical judgment.
• ADHDcare.online will not knowingly use identifiable PHI with third-party artificial intelligence services in a manner inconsistent with applicable privacy requirements or contractual obligations.

11. INFORMATION SHARING AND DISCLOSURE

• We may disclose information when reasonably necessary to operate the Services, including to service providers performing functions on our behalf, such as:
  • Cloud hosting
  • Secure data storage
  • Authentication
  • Email or communications
  • Customer support
  • Payment processing
  • Cybersecurity
  • Error monitoring
  • Analytics
  • Software infrastructure
• Service providers are permitted access only as appropriate to perform their functions and are expected to protect information in accordance with applicable contractual and legal requirements.
• Where a vendor qualifies as a Business Associate or subcontractor under HIPAA, appropriate Business Associate Agreements will be used where required.
• We may also disclose information:
  • With the user’s authorization;
  • To authorized parents, guardians, teachers, clinicians, or other users as directed through the Services;
  • When required by law, subpoena, court order, or lawful government process;
  • When reasonably necessary to protect the rights, safety, security, or property of ADHDcare.online or others;
  • In connection with a merger, acquisition, financing, restructuring, or sale of assets, subject to applicable privacy requirements.

12. SALE OF PERSONAL AND HEALTH INFORMATION

• ADHDcare.online does not sell identifiable health information for monetary consideration.
• ADHDcare.online does not use identifiable health information or children’s personal information for targeted behavioral advertising except where expressly permitted by applicable law and after obtaining any consent required by law.
• We do not authorize third parties to use PHI obtained through ADHDcare.online for their independent advertising purposes.

13. COOKIES AND ANALYTICS

• ADHDcare.online may use cookies and similar technologies that are reasonably necessary to:
  • Maintain user sessions
  • Authenticate accounts
  • Remember preferences
  • Protect account security
  • Prevent fraud
  • Measure website and application performance
  • Understand how users interact with the Services
  • Improve functionality
• Where required by applicable law, users will be provided appropriate choices regarding non-essential cookies or tracking technologies.
• We seek to avoid deploying tracking technologies in authenticated areas containing sensitive health information where doing so would create an impermissible disclosure or otherwise violate applicable privacy requirements.

14. PAYMENT INFORMATION

• Subscription or payment transactions may be processed by third-party payment processors.
• ADHDcare.online may receive information concerning the status of a transaction, subscription, or payment but may not directly store complete payment-card information when payment processing is handled by a third-party payment provider.
• Payment providers maintain their own privacy and security practices.

15. DATA SECURITY

• ADHDcare.online uses administrative, technical, and physical safeguards reasonably designed to protect personal information and sensitive health information.
• Depending upon the nature of the information and Services, safeguards may include:
  • Encryption in transit
  • Encryption at rest
  • Secure authentication
  • Access controls
  • Role-based permissions
  • Logging and monitoring
  • Secure hosting
  • Backup procedures
  • Vulnerability management
  • Security updates
  • Vendor security requirements
  • Workforce access restrictions
  • Incident-response procedures
• No website, application, database, or electronic transmission can be guaranteed to be completely secure.
• Users are responsible for protecting their account credentials and should notify ADHDcare.online immediately if they suspect unauthorized account access.

16. DATA BREACHES AND SECURITY INCIDENTS

• ADHDcare.online maintains procedures for responding to suspected or confirmed security incidents.
• If a breach involving protected or identifiable information occurs, ADHDcare.online will investigate the incident and provide notifications required by applicable federal or state law.
• Depending upon the circumstances, applicable requirements may include the HIPAA Breach Notification Rule, the FTC Health Breach Notification Rule, state data-breach laws, contractual notification requirements, or other applicable laws.

17. DATA RETENTION

• ADHDcare.online retains personal information only for as long as reasonably necessary to:
  • Provide the Services;
  • Fulfill the purpose for which information was collected;
  • Maintain legitimate business records;
  • Satisfy contractual requirements;
  • Protect against fraud or security threats;
  • Resolve disputes; and
  • Meet applicable legal and regulatory requirements.
• Retention periods may vary according to the type of information and the circumstances under which it was collected.
• Information concerning children will not knowingly be retained longer than reasonably necessary for the purpose for which it was collected, except where retention is otherwise permitted or required by law.
• When information is no longer required, ADHDcare.online may delete, destroy, or appropriately de-identify it in accordance with applicable requirements.

18. DE-IDENTIFIED AND AGGREGATED INFORMATION

• ADHDcare.online may create de-identified or aggregated information that does not reasonably identify an individual.
• Subject to applicable law and contractual obligations, we may use properly de-identified or aggregated information for purposes such as:
  • Improving ADHDcare.online;
  • Evaluating platform performance;
  • Developing new features;
  • Understanding ADHD assessment and monitoring patterns;
  • Quality improvement;
  • Research and statistical analysis; and
  • Business planning.
• Where HIPAA applies, information represented as de-identified under HIPAA will be handled in accordance with applicable HIPAA de-identification requirements.
• ADHDcare.online will not attempt to re-identify information that has been formally de-identified except where permitted by applicable law.

19. USER PRIVACY RIGHTS

• Depending upon where a user resides and the laws applicable to the information, users may have rights concerning their personal information.
• These may include the right to:
  • Request access to personal information;
  • Request correction of inaccurate information;
  • Request deletion;
  • Obtain certain information concerning disclosures;
  • Withdraw certain consent;
  • Request restrictions where applicable;
  • Obtain a copy of certain information;
  • Appeal certain privacy decisions; and
  • Exercise other rights provided by applicable law.
• Some rights may be limited where ADHDcare.online or another entity is legally required or permitted to retain the information.
• Requests may require identity verification before they can be completed.

20. PARENTAL RIGHTS

• Where applicable, parents and legal guardians may request:
  • Information regarding data collected about their child;
  • Access to their child’s personal information;
  • Correction of inaccurate information;
  • Deletion of information;
  • Termination of further collection;
  • Withdrawal of consent; or
  • Additional information regarding disclosure of their child’s information.
• ADHDcare.online may require verification of parental or legal-guardian status before providing access or fulfilling a request.

21. COMMUNICATIONS

• Users may receive communications related to:
  • Account registration
  • Security
  • Assessments
  • Teacher or clinician invitations
  • Subscription status
  • Customer support
  • Service updates
  • Privacy or security notices
• Certain transactional or security communications may be necessary to provide the Services and may not be subject to marketing opt-out preferences.
• Marketing communications, if used, will provide appropriate opt-out mechanisms.
• SMS/text-message communications, if offered, will be subject to separate consent and opt-out requirements where applicable.

22. THIRD-PARTY LINKS AND SERVICES

• ADHDcare.online may contain links to websites, applications, educational resources, or services operated by third parties.
• This Privacy Policy does not govern third-party services that ADHDcare.online does not control.
• Users should review the privacy practices of third-party services before providing personal information to them.

23. INTERNATIONAL USERS

• ADHDcare.online is operated from the United States.
• If the Services become available to users outside the United States, additional privacy rights or requirements may apply.
• Users accessing ADHDcare.online from another jurisdiction acknowledge that information may be processed in the United States subject to applicable law.

24. CHANGES TO THIS PRIVACY POLICY

• ADHDcare.online may update this Privacy Policy periodically to reflect:
  • Changes to the Services;
  • Changes to our information practices;
  • New technologies;
  • Changes in applicable law; or
  • Regulatory requirements.
• The “Last Updated” date at the beginning of this Privacy Policy indicates when it was most recently revised.
• Where required, we will provide additional notice or obtain consent before materially changing how certain information is collected, used, or disclosed.

25. CONTACTING ADHDCARE.ONLINE

Questions, concerns, complaints, or privacy requests may be directed to:

• ADHDcare.online Privacy Officer
• Email: help@adhdcare.online
• Parents or legal guardians seeking access to or deletion of information concerning a child should clearly indicate that the request concerns a child’s information.
• Please do not send sensitive medical or health information through unsecured email.

26. PRIVACY COMPLAINTS

• Users who believe their privacy rights have been violated may contact the ADHDcare.online Privacy Officer using the contact information above.
• ADHDcare.online prohibits retaliation against an individual for making a good-faith privacy complaint or exercising a legally protected privacy right.
• Where applicable, individuals may also have the right to submit a complaint to an appropriate federal or state regulatory authority.

27. ADDITIONAL HIPAA NOTICE

• If ADHDcare.online operates as a HIPAA-covered entity in connection with particular services, or if a separate Notice of Privacy Practices is otherwise legally required, the applicable HIPAA Notice of Privacy Practices will be provided separately.
• This general website Privacy Policy is not intended to replace a legally required HIPAA Notice of Privacy Practices.
• When ADHDcare.online acts as a Business Associate of a healthcare provider or other Covered Entity, certain rights relating to PHI may need to be exercised through that Covered Entity.

28. CONSENT AND ACKNOWLEDGMENT

• By using ADHDcare.online, you acknowledge that you have reviewed this Privacy Policy.
• Where affirmative consent, parental consent, authorization, or other permission is legally required for a particular collection, use, or disclosure of information, ADHDcare.online will seek such consent or authorization separately as appropriate.
• Use of the Services does not constitute consent to practices for which applicable law requires separate affirmative consent.